Preset Outage History

Preset is up right now

Preset had 3 outages in the last 2 years totaling 52m of downtime — averaging 0.1 incidents per month.

There were 3 Preset outages since October 20, 2025 totaling 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.preset.io

Minor June 29, 2026

EU Region Service Disruption

Detected by Pingoru
Jun 29, 2026, 09:20 AM UTC
Resolved
Jun 29, 2026, 09:20 AM UTC
Duration
—
Affected: Preset HomePreset Documentation SiteWorkspaces in US East CoastWorkspaces in EuropeWorkspaces in AsiaWorkspaces in US West Coast
Timeline · 1 update
  1. resolved Jun 29, 2026, 09:20 AM UTC

    Status: Resolved The EU region experienced a service disruption that caused workspaces to be temporarily unavailable. The issue has been identified and resolved. A post-incident summary will be shared once available. Affected components Workspaces in Europe (Operational) Workspaces in Asia (Operational) Preset Documentation Site (Operational) Workspaces in US West Coast (Operational) Preset Home (Operational) Workspaces in US East Coast (Operational)

Read the full incident report →

Minor April 13, 2026

Database Maintenance Overrun

Detected by Pingoru
Apr 13, 2026, 03:28 PM UTC
Resolved
Apr 13, 2026, 03:28 PM UTC
Duration
—
Affected: Workspaces in US East Coast
Timeline · 4 updates
  1. monitoring Apr 13, 2026, 09:00 AM UTC

    Status: Monitoring We are currently performing a planned database engine upgrade. The maintenance window has exceeded its scheduled time and some customers may be experiencing connection failures or inability to access the service. We are actively monitoring the upgrade progress. The service will be restored automatically once the upgrade completes. Affected components Workspaces in US East Coast (Degraded performance)

  2. monitoring Apr 13, 2026, 02:02 PM UTC

    Status: Monitoring Our team is actively working to restore access as quickly as possible. We will provide another update within 30 minutes. We apologize for the extended disruption and appreciate your continued patience. Affected components Workspaces in US East Coast (Full outage)

  3. monitoring Apr 13, 2026, 02:20 PM UTC

    Status: Monitoring Our database systems are back online and we are actively monitoring to ensure stability. Thank you for your patience throughout this disruption. Affected components Workspaces in US East Coast (Operational)

  4. resolved Apr 13, 2026, 03:28 PM UTC

    Status: Resolved This incident has been resolved. All systems are back online and operating normally. Affected components Workspaces in US East Coast (Operational)

Read the full incident report →