PreMiD Outage History

PreMiD had 3 outages in the last 2 years totaling 426h 7m of downtime — averaging 0.1 incidents per month.

There were 3 PreMiD outages since April 8, 2025 totaling 426h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.premid.app

Major October 14, 2025

Network Fault at Cloud Provider

Detected by Pingoru: Oct 14, 2025, 08:03 AM UTC
Resolved: Oct 14, 2025, 11:48 AM UTC
Duration: 3h 44m

Affected: APIWebsiteExtensionCloud Provider

Timeline · 4 updates

identified Oct 14, 2025, 08:03 AM UTC

Our cloud provider has informed us of a network outage that is currently affecting our services. They are actively working to resolve the issue, and we will keep you updated as more information becomes available.
identified Oct 14, 2025, 08:07 AM UTC

We are continuing to work on a fix for this issue.
monitoring Oct 14, 2025, 08:23 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 14, 2025, 11:48 AM UTC

This incident has been resolved.

Read the full incident report →

Critical April 12, 2025

Unexpected Downtime During Scheduled Maintenance

Detected by Pingoru: Apr 12, 2025, 12:54 AM UTC
Resolved: Apr 12, 2025, 09:14 AM UTC
Duration: 8h 19m

Affected: APIDatabaseWebsiteExtensionDiscord bot

Timeline · 4 updates

identified Apr 11, 2025, 06:30 PM UTC

While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.
identified Apr 11, 2025, 08:22 PM UTC

We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process. Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.
monitoring Apr 12, 2025, 12:54 AM UTC

Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.
resolved Apr 12, 2025, 09:14 AM UTC

This incident has been resolved.

Read the full incident report →

Critical April 8, 2025

Activities not displaying in Discord

Detected by Pingoru: Apr 08, 2025, 09:04 AM UTC
Resolved: Apr 25, 2025, 03:07 PM UTC
Duration: 17d 6h

Affected: Extension

Timeline · 5 updates

identified Apr 08, 2025, 09:04 AM UTC

We are aware of an issue where activities are not displaying in Discord. We’ve confirmed that activity data is still being sent correctly and received by Discord. However, it’s currently not being displayed as expected. This issue is on Discord’s end. We’ve already notified them, and they are looking into it. We kindly ask for your patience while Discord investigates and resolves the issue. Thank you for your understanding!
monitoring Apr 08, 2025, 04:49 PM UTC

Activity display appears to be recovering. We have started to see activities being displayed again, although still at a degraded rate. While Discord has not yet confirmed any fix on their end, it looks like something may have changed. We will continue monitoring the situation and keep you informed. Thank you for your continued patience and support!
monitoring Apr 12, 2025, 09:15 AM UTC

Activities appear to be fully operational again. We’re seeing activity display functioning as expected across the board. However, since we have not yet received any official confirmation from Discord, we will continue to keep this incident marked as active until we hear back. Thanks for sticking with us through this!
monitoring Apr 19, 2025, 06:16 PM UTC

Discord reports ongoing degraded performance Discord has informed us that they are still seeing degraded performance on their end. Activities should still show, but there may be a short delay before they appear. We’ll share another update as soon as we know more. Thanks again for your patience and understanding!
resolved Apr 25, 2025, 03:07 PM UTC

This incident has been resolved.

Read the full incident report →