PreMiD incident

Network Fault at Cloud Provider

Major Resolved View vendor source →

PreMiD experienced a major incident on October 14, 2025 affecting API and Website and 1 more component, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 08:03 AM UTC
Resolved
Oct 14, 2025, 11:48 AM UTC
Duration
3h 44m
Detected by Pingoru
Oct 14, 2025, 08:03 AM UTC

Affected components

APIWebsiteExtensionCloud Provider

Update timeline

  1. identified Oct 14, 2025, 08:03 AM UTC

    Our cloud provider has informed us of a network outage that is currently affecting our services. They are actively working to resolve the issue, and we will keep you updated as more information becomes available.

  2. identified Oct 14, 2025, 08:07 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 14, 2025, 08:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 14, 2025, 11:48 AM UTC

    This incident has been resolved.