Precisely experienced a minor incident on June 26, 2026 affecting Data Integrity Suite EU and Data Integrity Suite US and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 03:51 PM UTC
We are working to investigate an intermittent technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform. A subset of users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. We are investigating the scope of the impact. Additionally, some users attempting to call the APIs are encountering errors such as DIS-1003. Our engineering team is actively investigating the issue. Thank you for your patience, Precisely Emergency Response Team
- investigating Jun 26, 2026, 03:52 PM UTC
We are continuing to investigate this issue.
- resolved Jun 26, 2026, 04:10 PM UTC
This incident has been resolved.