Precisely experienced a critical incident on December 22, 2025 affecting MapMarker, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 22, 2025, 08:25 AM UTC
Dear MapMarker customer, We are currently experiencing technical issues which may prevent you from accessing MapMarker. Our Emergency Response Team is investigating to determine the full scope of the outage and are working to restore the operation of MapMarker. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely MapMarker Team
- resolved Dec 22, 2025, 09:55 AM UTC
Dear MapMarker customer, At this time we are seeing full functionality in the system. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely. This is the final notification regarding this unplanned outage. Thank you! The Precisely MapMarker Team