Practice Better incident

Scheduled Event & Automation Delays

Notice Resolved View vendor source →

Practice Better experienced a notice incident on September 23, 2025 affecting Web Portal, lasting 17h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 07:42 PM UTC
Resolved
Sep 24, 2025, 01:34 PM UTC
Duration
17h 52m
Detected by Pingoru
Sep 23, 2025, 07:42 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Sep 23, 2025, 07:42 PM UTC

    The system is currently experiencing delays in the triggering of automations and scheduled tasks, including the release of program modules to clients. We apologize for the inconvenience and continue to investigate the issue.

  2. resolved Sep 24, 2025, 01:34 PM UTC

    This incident has been resolved.