PPRO experienced a major incident on August 11, 2026, lasting 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 11, 2026, 01:32 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Aug 11, 2026, 01:34 PM UTC
The service degradation affecting iDeal has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.