PPRO incident
[External] Trustly | United Kingdom of Great Britain and Northern Ireland | Resolved Partial Service Degradation
PPRO experienced a major incident on August 5, 2026 affecting Trustly, lasting 7h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Trustly
Update timeline
- identified Aug 05, 2026, 12:42 AM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Aug 05, 2026, 08:19 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.