PPRO incident

[External] iDeal | ABN-AMRO | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on July 21, 2026, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 10:21 AM UTC
Resolved
Jul 21, 2026, 11:06 AM UTC
Duration
45m
Detected by Pingoru
Jul 21, 2026, 10:21 AM UTC

Update timeline

  1. identified Jul 21, 2026, 10:21 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Jul 21, 2026, 10:54 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Jul 21, 2026, 11:06 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.