PPRO experienced a critical incident on July 18, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 18, 2026, 01:32 AM UTC
The PPRO monitoring system has identified a Severe Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Jul 18, 2026, 01:35 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..