Transaction Processing Platform | | Resolved Severe Service Degradation

Update timeline

1. investigating Apr 27, 2026, 03:43 PM UTC

   The PPRO monitoring system has identified a Severe Service Degradation affecting Transaction Processing Platform. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

2. identified Apr 27, 2026, 03:46 PM UTC

   This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..

3. monitoring Apr 27, 2026, 04:13 PM UTC

   The service degradation affecting Transaction Processing Platform has reportedly been resolved. We are currently monitoring the recovery of Transaction Processing Platform extensively to ensure that performance remains stable before we formally conclude this incident.

4. resolved Apr 27, 2026, 04:35 PM UTC

   The service degradation affecting Transaction Processing Platform has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.