PPRO incident
[External] MB Way | | Resolved Partial Service Degradation
PPRO experienced a major incident on April 15, 2026 affecting MB Way, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
MB Way
Update timeline
- investigating Apr 15, 2026, 02:24 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting MB Way. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- resolved Apr 15, 2026, 02:43 PM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.