PPRO incident

eps | Bank Austria | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on April 21, 2026 affecting eps, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 05:43 PM UTC
Resolved
Apr 21, 2026, 08:37 PM UTC
Duration
2h 54m
Detected by Pingoru
Apr 21, 2026, 05:43 PM UTC

Affected components

eps

Update timeline

  1. identified Apr 21, 2026, 05:43 PM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

  2. resolved Apr 21, 2026, 08:37 PM UTC

    The service degradation affecting eps has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.