PPRO incident

[External] Twint | N/A | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on May 4, 2026 affecting Twint, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 09:45 AM UTC
Resolved
May 04, 2026, 10:31 AM UTC
Duration
45m
Detected by Pingoru
May 04, 2026, 09:45 AM UTC

Affected components

Twint

Update timeline

  1. investigating May 04, 2026, 09:45 AM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting Twint. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. resolved May 04, 2026, 10:31 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.