PPRO incident

[External] Bancontact | KBC BANK | Resolved Partial Service Degradation

Major Resolved View vendor source →
Started
May 03, 2026, 11:27 PM UTC
Resolved
May 04, 2026, 12:20 AM UTC
Duration
53m
Detected by Pingoru
May 03, 2026, 11:27 PM UTC

Affected components

Bancontact

Update timeline

  1. identified May 03, 2026, 11:27 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. resolved May 04, 2026, 12:20 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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