PPRO incident

Bancontact | BNP PARIBAS FORTIS | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on April 19, 2026 affecting Bancontact, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 10:36 PM UTC
Resolved
Apr 19, 2026, 11:51 PM UTC
Duration
1h 15m
Detected by Pingoru
Apr 19, 2026, 10:36 PM UTC

Affected components

Bancontact

Update timeline

  1. identified Apr 19, 2026, 10:36 PM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

  2. resolved Apr 19, 2026, 11:51 PM UTC

    The service degradation affecting Bancontact has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.