Postscript experienced a minor incident on October 31, 2025 affecting Postscript API and Postscript Web Application (app.postscript.io), lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Postscript APIPostscript Web Application (app.postscript.io)
Update timeline
- investigating Oct 31, 2025, 07:32 PM UTC
The Postscript platform is experiencing slower processing rates and increased delays sending campaigns. Our team is actively investigating the issue.
- resolved Oct 31, 2025, 07:55 PM UTC
Our engineering team identified the root cause which was database related. The issue has now been fully resolved. During this incident window customers would have experienced some delays with messages.