Postscript incident

Cloudflare Outage Impacting Dashboard Access & Partner APIs

Minor Resolved View vendor source →

Postscript experienced a minor incident on November 28, 2025 affecting Postscript API and Postscript Web Application (app.postscript.io), lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 05:27 PM UTC
Resolved
Nov 28, 2025, 06:37 PM UTC
Duration
1h 10m
Detected by Pingoru
Nov 28, 2025, 05:27 PM UTC

Affected components

Postscript APIPostscript Web Application (app.postscript.io)

Update timeline

  1. identified Nov 28, 2025, 04:48 PM UTC

    Postscript performance is degraded due to an upstream issue with Cloudflare. This is impacting some customers' ability to log into the application and our partner APIs. Our engineering team has begun migrating to our secondary CDN and are actively working to resolve this issue. Important: Message sending, popups, link tracking, and subscriber experience are fully operational.

  2. monitoring Nov 28, 2025, 05:27 PM UTC

    We’ve implemented a resolution for the issue affecting Postscript login and partner APIs, and systems are functioning as expected. Message sending, popups, Onsite Opt-in, and subscriber experience were not impacted. We continue to monitor to ensure full stability.

  3. resolved Nov 28, 2025, 06:47 PM UTC

    This incident has been resolved.