PostFinance experienced a minor incident on April 11, 2023, lasting 18h 18m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 11, 2023, 03:24 PM UTC
Due to a system malfunction, the PostFinance Card cannot be used in some cases for the following services: - EFT/POS Trade - EFT/POS refuelling - e-commerce - Postomat - Cash dispensers (domestic and foreign) - Mobile service - Digital PostFinance Card The exact effects are currently being clarified. As a customer, you may be affected. We apologize for any inconvenience caused and will inform you as soon as the disruption has been rectified.
- resolved Apr 12, 2023, 09:42 AM UTC
The disruption at PostFinance has been resolved. The services are available again.