PostFinance incident

Service interruption (E-Commerce: TWINT processing)

Minor Resolved View vendor source →

PostFinance experienced a minor incident on August 15, 2023 affecting E-Commerce Payment Processing, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2023, 10:00 AM UTC
Resolved
Aug 15, 2023, 01:19 PM UTC
Duration
3h 19m
Detected by Pingoru
Aug 15, 2023, 10:00 AM UTC

Affected components

E-Commerce Payment Processing

Update timeline

  1. investigating Aug 15, 2023, 10:00 AM UTC

    We are currently investigating reports of a possible partial service interruption with TWINT (E-commerce). Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  2. resolved Aug 15, 2023, 01:19 PM UTC

    The error has been resolved. The TWINT service (e-commerce) is running smoothly again. We apologise for the inconvenience caused.