PostFinance incident

Service interruption (E-Commerce Rejections)

Minor Resolved View vendor source →

PostFinance experienced a minor incident on October 12, 2023, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2023, 10:29 AM UTC
Resolved
Oct 12, 2023, 03:33 PM UTC
Duration
5h 4m
Detected by Pingoru
Oct 12, 2023, 10:29 AM UTC

Update timeline

  1. investigating Oct 12, 2023, 10:29 AM UTC

    We are currently observing A higher number of E-Commerce Transaction Rejections. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  2. resolved Oct 12, 2023, 03:33 PM UTC

    The error has been resolved. The service is running smoothly again. We apologise for the inconvenience caused.