PostFinance experienced a minor incident on February 29, 2024 affecting Worldline, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 29, 2024, 01:17 PM UTC
The following services are currently partially disrupted. The cause of the disruption is currently being investigated. Affected services: Processing of incoming online transactions for Worldline EU via ep2 online via the Internet Processing of online transactions for Worldline EU via ep2 online Disruption start: Thursday, February 29, 2024, 13:17 CET Disruption end: TBD Affected system: Processing of transactions using the ep2 protocol (reference system)
- resolved Feb 29, 2024, 02:25 PM UTC
The disruption has been fixed. The following services have been restored. The cause of the disruption is still under investigation. Affected services: Processing of online transactions for Worldline CH via ep2 online Transaction authorizations for TWINT at the payment terminal Disruption start: Thursday, 29th February 2024, 13:17 CET Disruption end: Thursday, 29th February 2024, 13:40 CET Affected system: Processing of transactions using the ep2 protocol