PostFinance experienced a minor incident on June 27, 2024 affecting E-Commerce Payment Processing, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
E-Commerce Payment Processing
Update timeline
- investigating Jun 27, 2024, 08:40 AM UTC
We are currently investigating reports of a possible partial service interruption with Shopify. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.
- investigating Jun 27, 2024, 09:04 AM UTC
The cause of the disruption has been identified and working to resolve the issue is our top priority. As soon as the problem is solved, we will announce this.
- resolved Jun 27, 2024, 10:25 AM UTC
The error has been resolved. The service with Shopify is running smoothly again. We apologise for the inconvenience caused.