PostFinance incident

Service interruption (SIM Service Provider)

Minor Resolved View vendor source →

PostFinance experienced a minor incident on August 3, 2024 affecting Terminal (POS) Payment Processing, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2024, 05:50 PM UTC
Resolved
Aug 03, 2024, 06:22 PM UTC
Duration
31m
Detected by Pingoru
Aug 03, 2024, 05:50 PM UTC

Affected components

Terminal (POS) Payment Processing

Update timeline

  1. investigating Aug 03, 2024, 05:50 PM UTC

    We are currently investigating reports of a possible partial service interruption at SIM Service Provider. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  2. resolved Aug 03, 2024, 06:22 PM UTC

    The error has been resolved. The SIM Service Provider is running smoothly again. We apologise for the inconvenience caused.