PostFinance incident

Problem identified

Minor Resolved View vendor source →

PostFinance experienced a minor incident on August 20, 2024 affecting Merchant Portal, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 01:47 PM UTC
Resolved
Aug 20, 2024, 02:01 PM UTC
Duration
14m
Detected by Pingoru
Aug 20, 2024, 01:47 PM UTC

Affected components

Merchant Portal

Update timeline

  1. investigating Aug 20, 2024, 01:47 PM UTC

    The cause of the disruption has been identified and working to resolve the issue is our top priority. As soon as the problem is solved, we will announce this.

  2. resolved Aug 20, 2024, 02:01 PM UTC

    The error has been resolved. The service Merchant Portal is running smoothly again. We apologise for the inconvenience caused.