PostFinance incident

Service interruption

Minor Resolved View vendor source →

PostFinance experienced a minor incident on September 17, 2024 affecting Terminal (POS) Payment Processing, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 09:56 AM UTC
Resolved
Sep 17, 2024, 10:49 AM UTC
Duration
53m
Detected by Pingoru
Sep 17, 2024, 09:56 AM UTC

Affected components

Terminal (POS) Payment Processing

Update timeline

  1. investigating Sep 17, 2024, 09:56 AM UTC

    We are currently investigating reports of a possible service interruption at Terminal / POS services. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  2. resolved Sep 17, 2024, 10:49 AM UTC

    The error has been resolved. So far the service is running smoothly again. We will continue to monitor the systems. We apologise for the inconvenience caused.