PostFinance incident

Service interruption (Wallee portal)

Minor Resolved View vendor source →

PostFinance experienced a minor incident on September 17, 2024 affecting Merchant Portal, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 07:50 PM UTC
Resolved
Sep 17, 2024, 10:15 PM UTC
Duration
2h 25m
Detected by Pingoru
Sep 17, 2024, 07:50 PM UTC

Affected components

Merchant Portal

Update timeline

  1. investigating Sep 17, 2024, 07:50 PM UTC

    We are investigating reports of a possible partial service interruption of the Wallee Portal as our partner Cloudflare is currently offline. Payments are not affected by this issue. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  2. resolved Sep 17, 2024, 10:15 PM UTC

    The issue causing the partial service interruption with the Wallee portal, related to our partner Cloudflare, has been resolved. We sincerely apologize for any inconvenience this may have caused.