PostFinance incident

Problem identified (E-Commerce Plugin WooCommerce Versions 3.1.x)

Minor Resolved View vendor source →

PostFinance experienced a minor incident on September 23, 2024 affecting E-Commerce Payment Processing, lasting 23h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 11:30 AM UTC
Resolved
Sep 24, 2024, 10:40 AM UTC
Duration
23h 9m
Detected by Pingoru
Sep 23, 2024, 11:30 AM UTC

Affected components

E-Commerce Payment Processing

Update timeline

  1. investigating Sep 23, 2024, 11:30 AM UTC

    The cause of the error has been identified and we are working to resolve the issue as our top priority. As soon as the problem is solved, we will announce this.

  2. resolved Sep 24, 2024, 10:40 AM UTC

    The error has been resolved. The issue has been fixed with the new Plugin Version 3.2.1. We apologise for the inconvenience caused.