PostFinance incident

Service interruption (Sim Cards)

Minor Resolved View vendor source →

PostFinance experienced a minor incident on October 15, 2024, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 02:55 PM UTC
Resolved
Oct 15, 2024, 07:56 PM UTC
Duration
5h
Detected by Pingoru
Oct 15, 2024, 02:55 PM UTC

Update timeline

  1. investigating Oct 15, 2024, 02:55 PM UTC

    Our Partner for the SIM Cards (POS) is currently investigating a fault with link+ SIM cards. They are currently analyzing the problem in order to fix it as quickly as possible. We will inform you as soon as we have more information. We apologise for any inconvenience this may cause.

  2. identified Oct 15, 2024, 03:31 PM UTC

    As a workaround, the POS can be used with Wi-Fi. If you need help with the setup please contact our support.

  3. resolved Oct 15, 2024, 07:56 PM UTC

    The error has been resolved. The Terminal SIM Cards are running smoothly again. We apologise for the inconvenience caused.