PostFinance incident

Service interruption (PostFinance Checkout Portal)

Minor Resolved View vendor source →

PostFinance experienced a minor incident on November 3, 2024, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2024, 08:06 AM UTC
Resolved
Nov 03, 2024, 11:19 AM UTC
Duration
3h 13m
Detected by Pingoru
Nov 03, 2024, 08:06 AM UTC

Update timeline

  1. investigating Nov 03, 2024, 08:06 AM UTC

    We are currently investigating reports of a possible partial service interruption at PostFinance Checkout. The portal can currently not be accessed. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  2. monitoring Nov 03, 2024, 08:34 AM UTC

    The cause of the disruption has been identified and working to resolve the issue is our top priority. As soon as the problem is solved, we will announce this.

  3. resolved Nov 03, 2024, 11:19 AM UTC

    The error has been resolved. The service PostFinance Checkout is running smoothly again. We apologise for the inconvenience caused.