PostFinance experienced a minor incident on January 8, 2025 affecting Merchant Portal, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 08, 2025, 05:40 PM UTC
We are currently investigating reports of a possible partial service interruption at Wallee Portal. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.
- resolved Jan 08, 2025, 06:38 PM UTC
We are pleased to inform you that the issue affecting the Portal has now been fully resolved, and all services have been fully restored. Details of the Interruption: Start time: [08.01.2025 / 17:40] End time: [08.01.2025 / 17:50] The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.