PostFinance experienced a minor incident on February 27, 2025 affecting E-Commerce Payment Processing, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
E-Commerce Payment Processing
Update timeline
- investigating Feb 27, 2025, 07:07 AM UTC
The system is responding too slow for requests. The issue is mitigated - we monitor the issue further and adapt when needed.
- monitoring Feb 27, 2025, 08:28 AM UTC
The issue is mitigated. We monitor the issue and adjust when needed.
- resolved Feb 28, 2025, 10:13 AM UTC
We are pleased to inform you that the issue affecting the speed of our portal has now been fully resolved, and all services have been fully restored. We apologize for any inconvenience caused and appreciate your patience and understanding.