PostFinance experienced a minor incident on March 11, 2025, lasting 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 11, 2025, 06:15 PM UTC
We have observed that Nexi ACQ currently has an increased decline decline rate. Nexi team is actively investigating the issue to determine the root cause and resolve it as soon as possible. Thank you for your patience. We will provide updates as soon as we have more information.
- resolved Mar 11, 2025, 06:42 PM UTC
The Nexi ACQ issue has been resolved, and everything is now fully operational for both POS and E-Commerce transactions. We apologize for the minor technical issues and appreciate your patience. Thank you for your understanding.