PostFinance experienced a minor incident on March 13, 2025 affecting Terminal (POS) Payment Processing, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2025, 08:12 PM UTC
We are sorry to inform you that Terminal Processing (POS) is temporarily unavailable due to A technical issue. Start time: 13.03.2025 20:00 Impacted services: Processing of POS Transactions We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.
- resolved Mar 13, 2025, 08:35 PM UTC
We are pleased to inform you that the issue affecting the terminal processing (POS) has now been fully resolved, and all services have been fully restored. Details of the Interruption: Start time: 13.03.2025 20:00 End time: 13.03.2025 20:30 The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.