PostFinance incident

Service Interruption (POS services)

Minor Resolved View vendor source →

PostFinance experienced a minor incident on April 3, 2025, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 11:26 AM UTC
Resolved
Apr 03, 2025, 11:39 AM UTC
Duration
13m
Detected by Pingoru
Apr 03, 2025, 11:26 AM UTC

Update timeline

  1. investigating Apr 03, 2025, 11:26 AM UTC

    We are sorry to inform you that POS services are temporarily unavailable due to technical issues. Start time: 03.04.25 - 11:25 Impacted services: POS services (VCS) We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.

  2. resolved Apr 03, 2025, 11:39 AM UTC

    We are pleased to inform you that the issue affecting POS services has now been fully resolved, and all services have been fully restored. End time: 03.04.25 - 11:38 We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.