PostFinance incident

Service Interruption (E-Commerce Payments)

Minor Resolved View vendor source →

PostFinance experienced a minor incident on July 1, 2025 affecting E-Commerce Payment Processing, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 09:49 AM UTC
Resolved
Jul 01, 2025, 09:54 AM UTC
Duration
5m
Detected by Pingoru
Jul 01, 2025, 09:49 AM UTC

Affected components

E-Commerce Payment Processing

Update timeline

  1. investigating Jul 01, 2025, 09:49 AM UTC

    We are sorry to inform you that E-Commerce Payment Processing are experiencing a partial outage due to technical issues. We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.

  2. resolved Jul 01, 2025, 09:54 AM UTC

    We are happy to inform you that the issue affecting E-Commerce Processing has now been fully resolved, and all services have been fully restored. The service is now fully operational. Our team has implemented the necessary fixes, and all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.