PostFinance experienced a minor incident on July 5, 2025, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 05, 2025, 02:33 PM UTC
We are sorry to inform you that one of our Acquirers TWINT is partially unavailable. Details of the interruption: We do see a high rate of declines on TWINT Transaction. The problem is identified and the Acquirer is working on the resolution. Start time: 13.30 Impacted services: TWINT Processing on Terminals and Online
- resolved Jul 07, 2025, 09:17 AM UTC
We are pleased to inform you that the issue affecting TWINT has now been fully resolved, and all services have been fully restored. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.