PostFinance experienced a minor incident on July 19, 2025, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 19, 2025, 07:47 PM UTC
We are sorry to inform you that one of our Acquirers NEXI is experiencing currently high decline rates. Impacted services: Terminal / E-Comerce The Acquirer is working with high pressure to restore the service.
- resolved Jul 19, 2025, 10:14 PM UTC
We are pleased to inform you that the services of Acquirer NEXI are fully available again. Details of the interruption: NEXI has resolved the problem and services are operational again. For more details, please reach out to your service partner at NEXI.