PostFinance experienced a minor incident on September 2, 2025 affecting E-Commerce Payment Processing, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2025, 08:13 AM UTC
We are sorry to inform you that there are some interruptions in the iFrame Payment Form when paying with Click to Pay. Details of the interruption: Payment form broken with active click to pay. Workaround: It works correctly when Click to pay is inactive Start time: 01.09.2025 Impacted services: VISA, iFrame , Click to Pay We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.
- resolved Sep 03, 2025, 04:25 PM UTC
We are pleased to inform you that the issue affecting Click to Pay has now been fully resolved, and all services have been fully restored. The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected. We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.