PostFinance experienced a minor incident on October 3, 2025, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 03, 2025, 08:13 AM UTC
We are sorry to inform you that Sunrise is temporarily unavailable due to a general outage Details of the interruption: See the main page https://xn--allestrungen-9ib.ch/stoerung/sunrise/ Impacted services: Phone Hotline We apologize for any inconvenience this may cause, if you need support please contact us through E-Mail. Thank you for your patience.
- resolved Oct 03, 2025, 09:34 AM UTC
We are pleased to inform you that the issue affecting our Phone Hotline has now been fully resolved, and all services have been fully restored. Details of the Interruption: Interruption at Sunrise Provider Start time: 03.10.2025 around 08:15 End time: 03.10.2025 09:30 The service is now fully operational. We apologize for any inconvenience caused.