PostFinance experienced a minor incident on December 13, 2025, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 13, 2025, 08:09 PM UTC
We are sorry to inform you that one of our Acquirers PostFinance is temporarily unavailable. Details of the interruption: VCS Contact Failure Start time: 13.12.2025 20:05 Impacted services: Submissions are not possible. The Acquirer is working with high pressure to restore the service.
- resolved Dec 13, 2025, 09:33 PM UTC
We are pleased to inform you that the services of Acquirer PostFinance are fully available again. Start time: 13.12.25 20:05 End time: 13.12.25 21:25