PostFinance incident
Service Interruption Postfinance E-Commerce
PostFinance experienced a minor incident on May 18, 2026, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 18, 2026, 10:53 AM UTC
The following services are currently partially or fully affected by a disruption: E-Commerce (PostFinance Pay, PostFinance Card, PostFinance E-Finance) Start of disruption: 18.05.2026 07:31:00 End of disruption: pending The cause of the disruption is being investigated, and our Partner Postfinance is doing everything they can to find a solution. We apologize for the inconvenience.
- resolved May 18, 2026, 12:59 PM UTC
The disruption has been resolved. The following services are fully functional again: E-Commerce (PostFinance Pay, PostFinance Card, PostFinance E-Finance).