PostFinance experienced a minor incident on July 15, 2026 affecting Worldline, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2026, 10:02 AM UTC
We would like to inform you about an ongoing technical issue impacting Mastercard 3-D Secure authentication as from Today, (15/07/2026) at 09:01 CEST . This issue results in a number of transactions receiving a status 0 (Incomplete/invalid) or status 2 (Authorisation declined) due to the impossibility of performing a 3-D Secure check. A dedicated team has been deployed to investigate the situation as a matter of urgency. An update will be provided shortly. We also confirm that the issue has an external responsibility
- resolved Jul 15, 2026, 02:03 PM UTC
We are pleased to inform you that the services of Acquirer Worldline are fully available again.