Posit incident

shinyapps.io applications missing quarto

Major Resolved View vendor source →

Posit experienced a major incident on June 13, 2024 affecting shinyapps.io, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2024, 09:01 PM UTC
Resolved
Jun 14, 2024, 12:00 AM UTC
Duration
2h 58m
Detected by Pingoru
Jun 13, 2024, 09:01 PM UTC

Affected components

shinyapps.io

Update timeline

  1. investigating Jun 13, 2024, 09:01 PM UTC

    We are investigating reports of shinyapps.io applications unable to access a version of quarto. We apologize for any inconvenience and will update you when we have more information!

  2. resolved Jun 14, 2024, 12:00 AM UTC

    The issue has been identified and resolved. An application must shut down and start back up to get the fix. Redeploying an application will do this - as well as shutting down all the containers in a running application.