Posit had 43 outages in the last 2 years totaling 2355h 48m of downtime — averaging 1.8 incidents per month.
There were 43 Posit outages since July 8, 2024 totaling 2355h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an issue that is preventing some content from opening cleanly.
This incident has been resolved.
We are currently investigating an issue affect both Posit Cloud and shinyapps.io that causes an error when opening some projects/applications.
The issue has been identified and a fix is being implemented.
We have started rolling out a fix for this issue. Many projects have been repaired and the rest will follow as the repair is fully rolled out.
We have finished rolling out the fix. All projects in Posit Cloud and applications in shinyapps.io should be working again.
We are observing errors at GitHub that are preventing users from logging into Posit hosted products via their GitHub accounts.
This incident has been resolved.
We are investigating an issue where publish attempts are not updating their status in the UI correctly. The content publishes correctly, but the UI doesn't reflect it.
This incident has been resolved.
Users may be unable to view or interact with existing content, and publishing new content is also impacted. We are currently investigating the issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing increased errors in opening and publishing content in Posit Connect Cloud. It is being investigated.
We have identified the issue and corrected the problem. Content should be working correctly now.
We are currently investigating this issue.
Deployments are back to normal.
We have disabled deploying new applications to shinyapps.io while we work to keep the product secured.
Deploying new applications to shinyapps.io has been re-enabled.
We have taken Posit Cloud out of service to perform emergency maintenance. As work progresses we will update the status with an estimated time to restore service.
We are continuing to work on a fix for this issue.
We expect to have service restored in 1 to 2 hours.
This incident has been resolved.
We are aware of increased "Content Unavailable" errors occurring for some visitors and we are investigating.
The incident has been resolved. Impact was limited to a 12 minute period from 14:57 to 15:09 UTC, and more than 4/5ths of requests were successful during this period.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reported errors publishing due to failures during package dependency installation.
We are continuing to investigate this issue.
We have implemented a fix that will allow most users to publish. Projects that use a few packages from Bioconductor may still be impacted. We will work on a resolution for those cases, but we expect the this incident to be substantially resolved at this time.
Package installations should be working normally now.
We are currently investigating the issue.
We have identified that this issue affects specific versions of Workbench and our team is actively working toward a resolution. In the meantime, if you'd like to continue using the Collaborative Editing beta feature in Posit Cloud, our support team can update your account to use a compatible version of Workbench. Please don't hesitate to reach out — we're happy to help.
We have updated the version of Workbench for the Noble OS that contains the bug fix. The Collaborative Editing beta feature in Posit Cloud is working again. Any project already using the Noble OS will be automatically updated to this new version of Workbench the next time the project relaunches. You can also force a relaunch by changing any of the compute settings for the project.
This incident has been resolved.
We are observing delays and increased error rates in Connect Cloud when accessing dynamic applications. Impact is limited to dynamic content such as Shiny applications that have just been published or were not recently accessed by any users.
Engineers identified a root cause and applied a mitigation. We are seeing consistently healthy performance and error rates, but will continue enhanced monitoring of the affected components as a precaution.
This incident has been resolved.
We are aware of substantial delays and occasional errors when opening dynamic applications on Connect Cloud. The engineering team is investigating.
A fix has been implemented. We are continuing to closely monitor the system.
This incident has been resolved.
We're aware of an issue with duplicate invoices being sent out for some Posit AI customers. We are working to correct the issue.
We're aware of an issue with duplicate invoices being sent out for some Posit AI customers. We are working to correct the issue.
We have resolved the issue of duplicate invoices and refunded the duplicate charges that were issued.
This incident has been resolved.
We are experiencing an issue with generation of the screenshots shown in the content list view. This only affects the images displayed on the content list for newly published content.
Content thumbnails are now functioning normally. We have back-filled many thumbnails that were not generated during the outage. If your content does not show a thumbnail in the content view, please republish it for a thumbnail to be generated.
We are currently investigating an issue that is causing some user's projects to accrue excessive usage hours.
We identified the issue for the accrual of excessive usage hours. A fix has been deployed and we are monitoring the system.
This issue has been resolved. If you are still experiencing any issues, please contact support.
We are currently investigating this issue.
Publishing new content is unavailable. Ability to view documents and most applications that have already been published are not affected, however some applications are not currently available. The root cause has been identified and our team is pursuing multiple avenues to restore full operation.
A fix has been implemented and we are monitoring the results.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
Some new projects are failing to open. We have identified the issue and are actively working on it.
Our service is being impacted by an incident in an upstream provider. We are monitoring the situation and will update as things recover. The service is up, but new projects may fail to start or take longer than expected to start.
Service has been restored. We are continuing to monitor.
This incident has been resolved.
We are aware of many users experiencing issues using Posit Cloud. Thank you for your patience while we work to mitigate the issue.
Issues at our upstream service provider that were causal to this outage have been remedied, and our error rates have returned to normal. We are continuing to monitor service health carefully to ensure a full recovery.
This incident has been resolved.
We are aware of an incident that is preventing many new publish requests and some previously published applications from being accessible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An incident at GitHub is preventing Connect Cloud from republishing content after changes are pushed to GitHub. This only impacts content that uses the "Automatically publish on push" feature.
This incident has been resolved.