Posit incident

Timeouts starting applications.

Minor Resolved View vendor source →

Posit experienced a minor incident on July 8, 2024 affecting shinyapps.io, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 09:00 PM UTC
Resolved
Jul 10, 2024, 02:47 PM UTC
Duration
1d 17h
Detected by Pingoru
Jul 08, 2024, 09:00 PM UTC

Affected components

shinyapps.io

Update timeline

  1. identified Jul 08, 2024, 09:00 PM UTC

    We have identified an issue with applications experience a timeout while loading. This appears to be only affecting some applications intermittently. We are looking at a fix for this issue in the next few days.

  2. identified Jul 09, 2024, 06:01 PM UTC

    We have started transitioning to a new fleet to run shiny application workloads in order to address this incident. We expect this transition to continue over the next handful of hours, and will temporarily increase the shiny application startup time.

  3. monitoring Jul 10, 2024, 12:31 AM UTC

    We have completed the transition and appreciate your patience while we worked toward a solution

  4. resolved Jul 10, 2024, 02:47 PM UTC

    This incident has been resolved.