PortKey experienced a major incident on June 12, 2025 affecting Portkey (SaaS AI Gateway) and Portkey (SaaS Control Plane), lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Portkey (SaaS AI Gateway)Portkey (SaaS Control Plane)
Update timeline
- investigating Jun 12, 2025, 06:20 PM UTC
We wish it was April 1st, but the internet is just not feeling it today. We're experiencing an outage on the UI due to an ongoing outage with GCE and Firebase. The AI gateway requests are also experiencing increased latencies due to cloudflare outages. We're continuously monitoring our services and working to get them back soon.
- resolved Jun 12, 2025, 08:34 PM UTC
Latencies have reduced significantly and services seem up. We're continuing to monitor services and requests. Please reach out on Discord or [email protected] if you're facing issues.