PortKey incident

API services were slow/down

Major Resolved View vendor source →

PortKey experienced a major incident on July 19, 2024 affecting Portkey (SaaS AI Gateway) and Portkey (SaaS Control Plane), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 06:18 AM UTC
Resolved
Jul 19, 2024, 06:18 AM UTC
Duration
—
Detected by Pingoru
Jul 19, 2024, 06:18 AM UTC

Affected components

Portkey (SaaS AI Gateway)Portkey (SaaS Control Plane)

Update timeline

  1. resolved Jul 19, 2024, 06:18 AM UTC

    We deployed an authorization layer update to Portkey which caused our APIs to return 401 to a majority requests. The service came back after 2 minutes of downtime.