PortKey experienced a minor incident on August 5, 2023 affecting Portkey (SaaS AI Gateway), lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Portkey (SaaS AI Gateway)
Update timeline
- investigating Aug 05, 2023, 10:57 AM UTC
We're facing issues propogating logs to our internal analytics store. Users might not be able to see logs & analytics update in real-time at the moment. Please be assured that this does not affect requests & responses to the LLMs you may be using and there will be no data loss. None of your services are affected due to this.
- resolved Aug 07, 2023, 02:47 PM UTC
We've replayed all the log events. The data should be up to date now. Please reach out to [email protected] in case you face any issues.