PortKey incident

Logs screen is intermittent...

Minor Resolved View vendor source →

PortKey experienced a minor incident on May 24, 2024 affecting Portkey (SaaS Control Plane), lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2024, 09:34 AM UTC
Resolved
May 24, 2024, 09:44 AM UTC
Duration
10m
Detected by Pingoru
May 24, 2024, 09:34 AM UTC

Affected components

Portkey (SaaS Control Plane)

Update timeline

  1. investigating May 24, 2024, 09:34 AM UTC

    Writes to our metrics cluster are delayed and the logs screen is intermittently failing. We're investigating the issue.

  2. resolved May 24, 2024, 09:44 AM UTC

    We have fixed the logs for now and are looking at the dropped logs. We'll replay them within the next 4 hours.